Sales and Service Technician
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas, employing over 22,000 teammates across North America. The Sales and Service Technician role is primarily responsible for serving customers, assessing their needs, recommending products and services, and performing basic vehicle services to ensure customer satisfaction.
Responsibilities
- Hybrid Role Customer service, sales, customer issue resolution- 75%
- Basic vehicle service tasks, Oil, tires, fluids- 25%
- Store operations, opening/closing, inventory, displays- as needed basis
- Growth and Career Development Role
- May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
- Will learn all aspects of store operations and flex between front/back shop tasks
Skills
- High School Diploma or equivalent
- Valid automobile driver's license
- Customer service and career growth mindset
- Ability to complete required store education courses and modules required for this position
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
Benefits
- Formal training
- Performance incentives
- Paid vacation and holidays
- Competitive healthcare packages for full-time and part-time employees
- 401k plan
- Supportive and engaging onboarding experience
- Opportunity to develop and grow, through training and regular mentorship
- Corporate Social Responsibility activities
- Truly global, dynamic and challenging work environment
- Agility and work/life effectiveness and your long-term well-being
- Diverse and inclusive team
Company Overview