[Remote] Servicing Vendor Specialist

Note: The job is a remote job and is open to candidates in USA. Exeter Finance is committed to helping customers find the right financing for their next vehicle purchase. The Servicing Vendor Specialist is responsible for the daily review, approval, and documentation of repossession assignments, ensuring compliance with state and federal regulations.

Responsibilities

• Perform comprehensive daily reviews of accounts identified for repossession to confirm they comply with state and federal regulations, including assessing each account’s eligibility for repossession
• Approve or reject repossession assignments based on established guidelines and account details
• Serve as the final checkpoint to ensure all regulatory requirements are met, including proper documentation and notices
• Accurately document all actions taken on accounts, including approvals, rejections, and compliance checks
• Maintain detailed and organized records to support audits, compliance reviews, and operational reporting
• Identify and escalate complex or high-risk cases to management for further review
• Develop and maintain a comprehensive understanding of collections, loss mitigation, and repossession processes
• Other duties as assigned

Skills

• High school diploma or equivalent
• 1+ years in auto finance operations
• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with vendors and internal stakeholders
• Knowledgeable in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to work independently and as part of a team in a fast-paced environment
• Problem-solving skills, with the ability to handle account issues or disputes in a timely and professional manner
• Ability to maintain confidentiality and handle sensitive information responsibly
• Knowledge of state and federal repossession and collection laws
• Experience in the finance or credit industry

Company Overview

Company H1B Sponsorship