Remote Data Entry Specialist - Aeetna (CVS Health) - $72,000/Year

Join CVS Health as a Remote Data Entry Specialist and contribute to our mission of bringing our heart to every moment of health!

Job Highlights:

• Start Date: Immediate openings available
• Company: CVS Health (Aeetna)
• Compensation: Competitive salary - $72,000 per year
• Location: Remote (United States)
• Position: Remote Data Entry Specialist

About CVS Health & Aeetna

At CVS Health, our purpose is to bring our heart to every moment of health. Aeetna, a CVS Health company, is a trusted health partner dedicated to improving the well-being of communities across the United States. We value professional development and career growth, fostering a collaborative environment where your contributions make a real difference.

Function Precis

As a Remote Data Entry Specialist, you will play a vital role in supporting quality management initiatives and enhancing member experience. You will contribute to our commitment to continuous improvement by ensuring data accuracy, driving member engagement, and providing valuable insights.

Key Responsibilities

• Drive member satisfaction through focused, strategic outreach.
• Develop and manage member campaigns, conducting evaluation reviews.
• Collaborate with provider management and procurement to implement member outreach campaigns.
• Establish and maintain strong relationships with provider families.
• Serve as a quality champion, measuring and tracking the effectiveness of initiatives impacting customer satisfaction, cost management, and operational efficiency.
• Collaborate cross-functionally to drive service improvements for internal and external clients.
• Conduct quality evaluations/audits to ensure compliance with standards and regulations.
• Identify and report errors to relevant teams.
• Assist with the day-to-day operations of the assigned functional unit.
• Perform data analysis to identify and communicate trends.
• Participate in special projects and reviews as needed.
• Provide technical or process-related expertise on policies, strategies, and systems.

Required Qualifications

• 2+ years of experience in member outreach, healthcare marketing, or related fitness experience.
• Customer service or call center experience.
• Strong aptitude for working with data.
• Ability to work independently with meticulous attention to detail.
• Excellent verbal and written communication skills.
• 2+ years of experience with PC, keyboard navigation, multiple systems and programs, and proficiency in Microsoft Office Suite (Teams, Outlook, Word, Excel, etc.).

Desired Qualifications

• Bachelor's degree
• QNT experience
• Project management experience
• Analytical mindset

Education

High school diploma or GED required.

Compensation & Benefits

The typical pay range for this role is $19.52 - $36.06 per hour. This range reflects the starting hourly rate and may vary based on experience, location, and other factors. CVS Health offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, life insurance, disability coverage, wellness programs, tuition assistance, and employee discounts. Eligible employees receive Paid Time Off (PTO), holidays, and other time-off benefits as per company policy and applicable laws.

Benefits for Individuals: Health insurance, network of healthcare providers, online tools & resources, wellness programs, telemedicine options.

Benefits for Employees: Health & wellness programs, work-life balance, career development opportunities, financial benefits, and network engagement opportunities.

We Want to Hear From You! If this role aligns with your career goals, apply today and join our team!