Experienced Healthcare Claims Customer Service Representative – Remote Work Opportunity with blithequark

Are you a customer service professional with a passion for delivering exceptional experiences in the healthcare industry? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark as a remote Customer Service Representative, where you'll play a vital role in supporting our clients' healthcare claims processes.

About blithequark

blithequark is a forward-thinking global organization that values people-first culture, inclusivity, and a genuine sense of belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our diverse team of over 70 nationalities from around the world comes together to provide exceptional customer experiences and tech-powered innovation for the world's best-known brands.

Career Growth and Personal Development

As a remote Customer Service Representative at blithequark, you'll embark on a rewarding career journey with opportunities for growth and development. We'll provide you with comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, with a strong focus on internal promotions, about 80% of our managers and leaders have been promoted from within. Take advantage of our FREE Learning and Leadership Development programs to set yourself on the path to achieving your career aspirations.

Key Responsibilities

As a Customer Service Representative working from home, you'll be responsible for: - Providing customer support and resolving routine problems and questions regarding healthcare claims - Helping customers resolve basic technical issues - Tracking, documenting, and retrieving information in databases - Offering additional products and/or services - Delivering expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need: - 1+ year of previous claims experience (healthcare claims preferred) - Call center experience (a plus) - Open availability - A high school diploma or GED - A quiet, distraction-free environment to work from in your home - Proficiency in fast-paced multi-tasking - Eagerness to learn new technologies - Strong computer navigation skills and PC knowledge - A desktop or laptop to complete PC and internet testing (a work computer may be provided depending on the position offered) - High Speed internet (no wireless/hotspots or satellite) and a smartphone - Must reside in the United States or have a valid U.S. address for residence

What's in It for You

At blithequark, we champion our people, investing in their growth, well-being, and success. As a remote Customer Service Representative, you'll enjoy: - Paid training and performance-based incentives - Lucrative employee referral bonus opportunities - Health and wellness programs with trained partners to promote a healthy you - Mentorship programs to support your rewarding career journey - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You!

If you're ready to take the next step in your career journey, apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."

Location:

USA, OH, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

Equal Opportunity/Affirmative Action Employer:

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: - English - Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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