Remote Customer Service Representatives

C&S has immediate openings for full-time, remote, temp-to-hire Customer Service Representatives. Must be a Missouri resident and reside more than 45 minutes from Jefferson City. Salary/hours for Customer Service Representatives: $16.50/hr.; Monday-Friday 8 a.m.-5 p.m... Responsibilities for Customer Service Representatives: • answer calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services • gather, verify, evaluate and enter necessary social, financial and medical information into various applications • maintain complete and accurate computerized records of participant interactions • perform a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements • ensure timely processing of participant inquiries/annual reviews to meet client needs and program mandates • meet or exceed daily standards for performance, accuracy, customer service, and quality Requirements for Customer Service Representatives: • basic office and computer skills • exceptional communications and customer service skills including skills in handling client behaviors such as fear, hostility, and aggression • knowledge of mathematics and accounting principles used in the calculation of public assistance benefits • must have high speed internet, quiet space with a door to safeguard equipment and modem/router to hard wire phone • knowledge of the general provisions, objectives and philosophy of public assistance programs • ability to multitask and resolve issues when necessary • requires excellent attendance with no absences during the 6-8 week training period • clean background and ability to pass drug screening Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295. #tp123 Apply Job!