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IT Systems Administrator

Work from home Full-time role Hiring

At Draken, we have created a new standard in aviation service capabilities for all branches of the United States Military, Department of Defense and allied militaries globally. We are looking for experienced, dedicated employees to support our mission to maintain and operate the largest fleet of commercial tactical military fighter jets as we challenge today’s warriors for tomorrow’s fight. If you’re looking to join a team with Integrity, Service, Excellence, and Teamwork at the core of its values, apply today!

We offer: First day medical coverage; 401(k) match after 60 days, PTO available to use immediately.

What You’ll Do: As an IT Systems Administrator, you’ll administrate servers and systems in our Microsoft, Government Community Cloud – High (GCC-H) environment. While overseeing our existing environment, you’ll also overlook the assessment, implementation, and administration of future technologies; to include Artificial Intelligence (AI) toolsets. You’ll work to maintain system uptime to ensure business systems are available. Responsibilities will also include server and systems patching, resolving issues, and inspect, maintain, and configure system toolset and logged events within our logging environment. Duties will also include the strict adherence to NIST 800-171 and Cybersecurity Maturity Model Certification (CMMC) requirements.

Responsibilities

  • Assist with the configuration, implementation, and administration of Microsoft AzureGov, O365-GCCH Exchange, MS Teams and SharePoint environments
  • Assist with the configuration, implementation, and administration of Active Directory domain infrastructure
  • Test, Configure, and Manage AI toolsets
  • Assist with the configuration, implementation, and administration of Microsoft Windows and Apple iOS endpoint devices
  • Assist with the configuration, implementation, and administration of Azure virtual and Meraki networks in a secure and compliant manner
  • Perform necessary processes and documentation in order comply with regulatory requirements (NIST 800-171 / CMMC) and change control
  • Assist in documenting and maintaining systems’ baselines and configuration standards
  • Act as the point of contact for documenting, troubleshooting, and remediating discovered server or application anomalies
  • Diagnose systems tickets accurately via phone, remote tools, and on location
  • Act as an escalation point for help desk tickets for both systems and desktop support issues.
  • Perform tasks as an individual contributor and as part of a project team
  • Work with minimal supervision while maintaining a high quality of service
  • Other duties as assigned
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