[Remote] Title Curative - Originations Title and Close
Note: The job is a remote job and is open to candidates in USA. ServiceLink is the unrivaled leader in the mortgage industry, seeking a results-driven individual for the Title Curative position. This role involves reviewing title commitments, addressing client inquiries, and ensuring quality standards in a fast-paced environment.
Responsibilities
- Review daily reports to ensure completion of assigned duties
- Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
- Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
- Review Work In Progress reports to ensure completion
- Review and respond to management inquiries, as needed
- Respond to escalated routes and questions from customers
- Process orders in accordance with ServiceLink and client requirements
- Meet minimum daily production quota while maintaining a high degree of quality
- Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements
- Maintain open communication with team members and team leader
- Develop relationships with our vendors and our co-workers
- Perform all other duties as assigned
Skills
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- High School diploma or equivalent required
- Practical work experience within real estate industry
- Proven customer service skills
- Proficiency with personal computers
- Practical work experience within real estate industry and/or a vendor management service company
- Excellent customer service and communication skills
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
- A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
Company Overview