[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. GM Financial is a wholly owned subsidiary of General Motors, focusing on vehicle sales and customer loyalty. The Strategic Account Manager will manage dealer relationships, drive sales, and support GM Financial initiatives while participating in a developmental program to prepare for an Account Manager role.

Responsibilities

• Work on a team of 3-6 SAMs, you will have exposure to job shadows, role plays, credit underwriting, and assessments to prepare you for the consultative sales field assignment
• Travel frequently throughout this program to develop strong personal networks of business professionals within GM Financial and the automotive industry
• Be exposed to other aspects of Dealer Services, Credit, and GM Protection, and may provide coverage in a variety of capacities
• Professionally represent the brand and demonstrate our captive value proposition
• Manage dealer relationships to drive sales and engagement with GM Financial
• Support and market all programs, systems, incentives, and rewards
• Learn our credit underwriting process and assist credit centers in decisioning loans and leases, which will include weekends
• Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
• Analyze dealer-specific data using reporting tools and take appropriate action
• Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
• Present information to senior level managers within GM Financial and GM dealerships
• Promote a culture of teamwork, excellence, inclusion, and integrity

Skills

• Leadership experience in the classroom, community or workplace; formal management experience is not required
• Must have strong interpersonal and people skills
• Must possess the ability to make consistent quality decisions independently
• Ability to meet deadlines consistently and prioritize effectively
• Ability to overcome rejection and setbacks
• Excellent communication skills including verbal, written and presentation
• Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
• Current valid state issued driver's license
• Bachelor's Degree strongly preferred, or extensive relevant experience
• 1-2 years of successful sales or prior credit underwriting experience preferred

Benefits

• 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays

Company Overview