Gift Processing Associate
JDC (The Joint) is the leading Jewish humanitarian organization, working in 70 countries to lift lives and strengthen communities. The Gift Processing Associate will be responsible for all aspects of gift processing, ensuring data integrity, and collaborating with the finance team to process gifts accurately in Raiser’s Edge NXT.
Responsibilities
- Responsibility for relevant data in the Raiser’s Edge database, including but not limited to:
- Creation of constituent records, utilizing all modules within Raiser’s Edge NXT while processing gifts
- Update donor records in Raiser’s Edge NXT with relationships, notes, attributes, demographic information and more
- Identify duplicate records and adjust gifts as needed
- Edit and enter gifts in a batch while reviewing the backups and determine correct programming information, work with the Accounting Department for review of financial information and departmental approvals
- Upload documents to donor records in Raiser’s Edge
- Troubleshoot gift entry issues, field internal inquiries regarding donors and gifts
- Process Direct Mail gifts using ImportOmatic, liaise with direct mail processors on gifts processed offsite
- Process Online gifts, creating individual batches from Raiser’s Edge NXT using ImportOmatic; edit and validate batches
- Process all checks, wires, stocks, and foreign currency gifts in a batch through gift edit and entry
- Enter pledges in a batch, process for Finance approval
- Handle the acknowledgment letters process, including letter merge, review non-automated letters and tribute cards, run acknowledgement reports on a biweekly basis, manage acknowledgement inquiries, print letters and tribute cards, and prepare them for mailing
- Process grant agreements for signature through all stakeholders
- Other duties as may be assigned from time to time
Skills
- Prior experience in a fundraising department and with a fundraising database (e.g., Raiser's Edge NXT or similar) at an associate-level
- Prior experience working remotely with a CRM and working closely with a remote team
- Basic knowledge of the needs of a large nonprofit's Development operations
- Strong computer skills, including expertise with Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong reading comprehension skills, including the ability to comprehend complex scenarios through email threads
- Excellent detail orientation, organization, and multi-tasking skills required, with high standards of accuracy
- Excellent troubleshooting and research skills
- Ability to think proactively, problem-solve, and prioritize in a high-volume, deadline-driven environment
- Ability to remain calm and collected when under pressure and meet deadlines
- Ability to work both on one's own and in a team environment
- Global nonprofit experience a plus
- Passion for humanitarian work and/or global Jewish service is strongly preferred
Benefits
- 100% paid medical and dental insurance for employee coverage
- Paid time off, including 15 vacation days, 15 sick days, 3 personal days, 10 national holidays, and up to 14 Jewish holidays depending on the Jewish calendar for any given year
- 12 weeks of paid parental leave for full-time staff who have worked with JDC for at least 1 year
- 403(b) with JDC contributions of 6.5% of salary
- Flexible Spending Accounts (FSA), commuter benefits, and life insurance
- Learning & Development: Ongoing opportunities for professional development through workshops and trainings with our internal L&D program
- Food Perks: Bagel Thursdays and beverages/snacks in the office for on-site and hybrid employees
Company Overview