Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

Are you a detail-oriented and customer-focused pharmacy professional looking for a part-time opportunity with a dynamic organization? Do you have a passion for delivering exceptional service and ensuring seamless customer experiences? Look no further than arenaflex, a leading healthcare solutions provider, as we seek an experienced Pharmacy Technician and Customer Service Representative to join our remote team.

About arenaflex

arenaflex is a forward-thinking organization dedicated to revolutionizing the healthcare industry through innovative solutions and exceptional service. With a commitment to diversity, equity, and inclusion, we strive to create a workplace culture that values and celebrates individuality. Our team of dedicated professionals is passionate about making a positive impact on the lives of our customers and the communities we serve.

Job Summary

As a Pharmacy Technician and Customer Service Representative at arenaflex, you will play a critical role in ensuring the smooth operation of our pharmacy services. You will be responsible for providing exceptional customer service, handling customer inquiries, resolving complaints, and performing various administrative tasks. If you are a motivated and customer-focused individual with a passion for pharmacy and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Perform duties assigned by the Data Entry Manager, including but not limited to: + Answering phones and responding to orders, re-orders, and general customer inquiries + Handling and resolving client complaints and inquiries in a timely manner + Triage incoming faxes by facility/department and in accordance with cutoff times + Clarifying orders as needed

• Provide exceptional customer service, ensuring that all customer interactions are professional, courteous, and respectful
• Maintain accurate and up-to-date records, including but not limited to customer information, orders, and inventory
• Collaborate with the Data Entry Manager and other team members to ensure seamless operation of pharmacy services
• Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices

Requirements

* Active NJ Board of Pharmacy, Pharmacy Technician License

• Previous experience in pharmacy, with a minimum of 2 years of experience preferred
• LTC pharmacy experience a plus
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required, including but not limited to:

+ Microsoft Office Suite (Word, Excel, Outlook) + Pharmacy management software + Other relevant software applications

• Great telephone etiquette a must
• Frameworks/ECM knowledge a plus
• High school diploma or equivalent required

Preferred Qualifications

* Bachelor's degree in a related field (e.g., pharmacy, healthcare administration)

• Previous experience in a customer-facing role
• Knowledge of pharmacy software applications and systems
• Certification as a Pharmacy Technician (CPhT)

What We Offer

* Competitive salary and benefit package

• Opportunity to work in a dynamic and growing organization
• Remote work arrangement, with flexible scheduling to accommodate your needs
• Ongoing training and professional development opportunities
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

Work Environment and Culture

arenaflex is committed to creating a workplace culture that values diversity, equity, and inclusion. We strive to provide a safe, supportive, and inclusive environment that fosters growth, learning, and collaboration. Our team members are passionate about making a positive impact on the lives of our customers and the communities we serve.

Compensation and Benefits

arenaflex offers a competitive salary and benefit package, including but not limited to:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Flexible scheduling and remote work arrangement
• Ongoing training and professional development opportunities
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual with a passion for pharmacy and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to hearing from you! Apply Now

Equal Employment Opportunity Statement

arenaflex is an equal opportunity employer, committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. Apply for this job