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Loss Prevention Customer Service Associate – Join arenaflex in Shaping the Future of Retail

Work from home Full-time role Hiring
At arenaflex, we're not just a retailer – we're a community of innovators, thinkers, and explorers. Our stores are a treasure trove of exciting discoveries, where customers can find unique treasures and experiences that make their everyday lives more enjoyable. As a Loss Prevention Customer Service Associate, you'll be at the forefront of this exciting journey, ensuring that our customers have an exceptional shopping experience while maintaining a safe and secure environment for everyone. About arenaflex arenaflex is a dynamic and fast-paced retail company that's constantly evolving. With over 1,000 stores across the country, we're committed to providing our customers with an unparalleled shopping experience. Our stores are a reflection of our commitment to innovation, quality, and customer satisfaction. We're always looking for talented individuals who share our passion for retail and are eager to join our team. Job Summary As a Loss Prevention Customer Service Associate, you'll play a critical role in maintaining a safe and secure environment for our customers and employees. You'll work closely with our District Loss Prevention Manager and Store Management to execute core responsibilities, including acting as a visual deterrent to prevent potential loss/dishonesty and wearing a body-worn camera. Your primary focus will be on providing exceptional customer service while maintaining a strong store partnership with our teams and loss prevention. Key Responsibilities * Maintain a proper and professional stance in the designated area at the front of the store * Act as a visual deterrent to prevent potential loss/dishonesty * Review and understand the Store Emergency Response Guide * Wear a complete arenaflex-approved uniform, including a Body Worn Camera * Greet customers appropriately, demonstrate courtesy and respect * Establish and maintain a position at the front of the store or in a department * Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio * Observe and report any suspicious behavior or critical incidents to LP or store management * Perform a closing safety sweep of the store with a member of management * Adhere to all arenaflex Policy and Procedure * Document required incidents in AIIM Case Management * Performs other duties as assigned Who We're Looking For * Strong verbal and written communication skills * Sound decision-making skills * Ability to take initiative and perform well independently * Prioritizes/organizes workload and manages time effectively * Able to stand for long periods of time * 0-2 years retail or security experience Benefits As an arenaflex associate, you'll enjoy a range of benefits that will support your personal and professional growth. Some of the benefits include: * Associate discount * EAP (Employee Assistance Program) * Smoking cessation * Bereavement * 401(k) Associate contributions * Child care & cell phone discounts * Pet & legal insurance * Credit union * Referral bonuses * Eligibility for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance (subject to service or hours requirements) Compensation This position has a starting pay range of $15.00 to $18.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Equal Employment Opportunity arenaflex is an equal opportunity employer and welcomes applicants from diverse backgrounds. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Join arenaflex Today! If you're passionate about retail, customer service, and security, we want to hear from you! Apply now to become a Loss Prevention Customer Service Associate at arenaflex and be a part of our exciting journey to shape the future of retail. ```html

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