Customs Trade Agent
FedEx Logistics is a company that provides freight forwarding and customs brokerage services. They are seeking a Customs Trade Agent responsible for coordinating documentation for US Customs, ensuring compliance, and providing excellent customer service.
Responsibilities
- Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing regulations
- Work closely with other internal staff and departments to deliver high level of service to customers
- Process agency brokerage shipments
- Ensure all government and organizational policies are followed
- Performs other duties as assigned
Skills
- HS Diploma or GED required
- Data entry/keyboard experience required
- Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
- Excellent communication skills, verbal and written
- Organizational Skills
- Inter-personal skills
- Handle high volume of work
- Handle time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Interact with internal staff, management of all levels, internal departments
- Hybrid role: 5 weeks of in-office training (may be longer if new hires start). After training, the role is work from home, with occasional in-office time needed for performance support or to help train new employees
Benefits
- Health, vision and dental insurance
- Retirement
- Tuition reimbursement
Company Overview