Operations Assistant
ALDI is a retail company focused on delivering great deals through efficient operations. The Operations Assistant plays a crucial role in supporting the operations of national services and divisional offices by handling administrative tasks and ensuring smooth communication among teams.
Responsibilities
- Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties
- Communicates relevant tasks to store personnel and completes any required follow-up process
- Creates reports as required to provide information for management decision-making
- Promptly processes and works to resolve operational customer complaints
- Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management
- Assists in ordering store office supplies, uniforms, and store equipment as directed
- Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines
- Works proactively to identify, investigate, and report irregularities within designated area of responsibility
- Conducts training and cross training of knowledge and expertise within area of responsibility
- Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities
- Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership
- Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies
- Collaborates with team members and communicates relevant information to direct leader
- Upholds the security and confidentiality of documents and data within area of responsibility
- Other duties as assigned
Skills
- Must be able to perform duties with or without reasonable accommodation
- Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties
- Communicates relevant tasks to store personnel and completes any required follow-up process
- Creates reports as required to provide information for management decision-making
- Promptly processes and works to resolve operational customer complaints
- Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management
- Assists in ordering store office supplies, uniforms, and store equipment as directed
- Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines
- Works proactively to identify, investigate, and report irregularities within designated area of responsibility
- Conducts training and cross training of knowledge and expertise within area of responsibility
- Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities
- Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership
- Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies
- Collaborates with team members and communicates relevant information to direct leader
- Upholds the security and confidentiality of documents and data within area of responsibility
- Gives attention to detail and follows instruction
- Ability to stay organized and multi-task efficiently
- Ability to work both independently and within a team environment
- Establishes goals and works toward achievement
- Effective time management; maximizes productivity
- Proficient in Microsoft Office Suite
- Ability to interpret and apply company policies and procedures
- Excellent verbal and written communication skills
- Analyzes and interprets data
- Provides prompt and courteous customer service
- Proficiency in typing and data entry
- Develops and maintains positive relationships with internal and external parties
- Displays expense and cost control in decision-making
- High School Diploma / GED required
- A minimum of 1 year of relevant experience required
- Or, a combination of education and experience providing equivalent knowledge
- Associate's Degree in Business or related field preferred
Benefits
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
- PerkSpot National Discount Program
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Up to 6 Weeks Paid Parental Leave at 100% of pay
- Up to 2 Weeks Paid Caregiver Leave at 100% of pay
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life Insurance
Company Overview
Company H1B Sponsorship