[Remote] CareIQ Scheduling Coordinator I

Note: The job is a remote job and is open to candidates in USA. CorVel Corporation is a national provider of risk management solutions, and they are seeking a Medical Scheduler (Scheduling Coordinator) for their Medical Scheduling Departments. The role involves facilitating and scheduling medical services for claimants while ensuring proper documentation and customer support.

Responsibilities

• Proactively monitors and manages files using proprietary web based applications
• Identifies potential problems and trends, proposes solutions and ensures no delay in care
• Provides telephonic and written customer support services
• Documents actions and correspondence between parties
• Ensures files are complete with all appropriate documentation
• Utilizes CorVel Intranet and SharePoint to remain current of all policies and procedures
• Requires regular and consistent attendance
• Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Additional duties as required

Skills

• Applicants must reside in the EST or CST time zones
• Proactively monitors and manages files using proprietary web based applications
• Identifies potential problems and trends, proposes solutions and ensures no delay in care
• Provides telephonic and written customer support services
• Documents actions and correspondence between parties
• Ensures files are complete with all appropriate documentation
• Utilizes CorVel Intranet and SharePoint to remain current of all policies and procedures
• Requires regular and consistent attendance
• Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
• Excellent written and verbal communication skills
• Ability to meet designated deadlines
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel
• Strong interpersonal, time management and organizational skills
• Ability to work both independently and within a team environment
• High School diploma
• Prior work experience in a detail-oriented customer service environment

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Overview