Community Manager RPG Gaming

Mutiny is Trailer Park Group's integrated creative agency focused solely on video game marketing. They are seeking a Community Manager to support day-to-day operations for clients' social media accounts, manage content deployment, and assist with community sentiment analysis.

Responsibilities

• Manage the deployment and publishing of content across all social media platforms
• Partner with lead CMs and the Account team to ensure final assets are deployed correctly and on schedule
• Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data
• Maintains organization of all creative assets on the team's internal servers and drives
• Ability to QA assets and copy before reviews/final delivery
• Share final assets and post copy to the publishing tracker and regional teams once approved by client
• Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker
• Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting, including positive, neutral, and negative sentiment, common community FAQs, and screenshots of community conversations
• Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate
• Monitor competitors, partners, and well-known creators for opportunities to engage or amplify

Skills

• Candidates must have FPS gaming experience and a strong interest in the gaming space
• Social listening experience is absolutely required
• Candidates must reside on the West Coast of the United States
• 1-3 years of experience in supporting a Brand's social media account
• 1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool
• Hands-on social listening experience
• Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool
• You have a love for all things social media and live/breathe gaming, especially RPG games
• A clean digital footprint, both in your personal and username social media history
• Previous employment as a social media community manager for a gaming or integrated marketing agency preferred

Benefits

• Unaccrued time off
• Sick time
• Paid company holidays
• Medical/dental/vision insurance
• Life insurance
• Disability insurance
• Maternity/paternity benefits
• 401(k) for regular full-time employees
• Other perks
• Bonus compensation
• TPG Academy

Company Overview