UX Designer - Acton, Mass. (Hybrid)

Insulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes through its Omnipod product platform. The UX Designer will work closely with cross-functional teams to ensure a world-class product design for the Omnipod Mobile App Suite, focusing on creating effective user experiences for mobile applications.

Responsibilities

• Work on tactical and innovation UX initiatives within an agile environment on mobile applications-Android and iOS. This includes working with Marketing, Product Management and Systems Engineering teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space
• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Adobe Creative Cloud, Figma, Framer, Overflow, etc. Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc
• Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Figma, Microsoft Teams, Miro, JIRA, Confluence, Zoom and other collaboration tools
• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work. Proactively engage with research to drive testing of concepts
• Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams and to our customers
• Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well
• Drive innovation initiatives related to UX process, tools or our overall design language and experiences
• Collaborate with the multifunctional teams to help define world class user experiences and a holistic customer experience across touch points, primarily focused on the Omnipod product experience. This may include a variety of customer touchpoints- OOBE, web, mobile, product, integrations, other wearables, and including how it may integrate with the Global Customer Experience
• Contribute to corporate UX design language development, standards and frameworks as our brand evolves
• Evangelize the role of UX design across the company

Skills

• Bachelor's degree or Master's (Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors or equivalent) required
• 1-3 years of relevant experience in UX and product design, ideally with a focus on developing and implementing customer centric products, with multiple touchpoints (Product, mobile, web) globally
• Advanced knowledge in Industry standard UX/Dev tools- Figma, Creative Cloud, Framer
• Fluent in usability standards and design heuristics and responsive design techniques
• Advanced knowledge of Android and iOS UI guidelines and platforms
• Strong portfolio required with strong storytelling and presentation skills
• 1-3 years of experience working in an agile development environment with tools such as JIRA, Confluence
• Ability to collaborate cross functionally, specifically in areas of product development working closely with clinical partners such as Human Factors
• Experience and demonstrated success in execution of mobile applications UX in either consumer or medical devices. Preference for experience working on medical devices or consumer wearables
• Working knowledge of User Research tools and methodologies and ability to work with researchers to drive research goals and objectives to drive user centered design approach
• Experience working effectively with cross-functional teams on high-visibility initiatives in a distributed environment-Boston, San Diego and Tijuana
• Intellectual curiosity, including the willingness to dig in and learn more about things
• Ability to prototype when necessary

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• And additional employee wellness programs

Company Overview

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