See all roles

Project Manager, Field Operations

Work from home Full-time role Hiring

What To ExpectThe Field Operations Project Manager will address pivotal challenges within our Collision organization, ensuring adherence to standards by dismantling silos, collaborating with cross-functional teams, and providing crucial field feedback to support partners.This role involves translating insights from one project to the next while driving process improvements across all Collision sites and functions. Ideal candidates will ensure quality standards are met and deliver cost-efficient, scalable solutions to challenges impacting the customer experience. You will be measured on your ability to execute key service initiatives, including but not limited to production planning, shop loading, scheduling, and mobile service.What You'll Do

  • Partner with sites in region, root cause day to day issues, support resolution, and provide feedback to support teams on operations and system enhancements to prevent issue occurring again
  • Maintain headcount reporting and allocation accuracy, develop and deploy organizational recognition programs, organization expense management, and maintaining cadence of executive reporting
  • Manage multiple operational projects simultaneously, ensuring timely delivery of milestones, adherence to budgets, and alignment with organizational goals
  • Monitor and evaluate the effectiveness of operational programs, recommending and implementing improvements as needed
  • Connect with relevant stakeholders and build cross-functional relationships at all levels within Tesla, from the production floor to top management
  • Work closely with legal, IT, finance, HR, and other departments to integrate operational practices into daily operations
  • Show high adaptability and eagerness to handle extra duties and responsibilities, supporting different areas of the organization beyond their main tasks when the criticality justifies it
    • What You'll Bring
  • When sending your resume, please describe a few of the hardest problems you solved and exactly how you solved them
  • Minimum 5 years working experience in collision, used car, or service OR a clear display of excellence and outstanding achievements when experience is missing
  • Excellent analytical and problem-solving skills to assess risks and develop effective mitigation strategies
  • Detail-oriented with a commitment to accuracy, quality, and confidentiality
  • Can-do attitude and a maniacal sense of urgency
  • Willingness to work on difficult challenges and projects regardless of discipline. 50% travel based on business needs
  • Exceptional communication and interpersonal skills to collaborate with diverse stakeholders and present complex information clearly
    • BenefitsCompensation and BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
    • , Tesla

    apply to this job
    Apply

    You might like

    Manager, Maintenance Control

    Work from home Full-time role

    Ground Maintenance Mechanic (Motorized) - AUS

    Work from home Full-time role

    NDT Level II

    Work from home Full-time role

    Lab Assistant IV

    Work from home Full-time role

    Global Account Manager - Dell (Remote)

    Work from home Full-time role

    Sales Executive – PEO

    Work from home Full-time role

    AI Platform Architect

    Work from home Full-time role

    Representative, Administration Center

    Work from home Full-time role

    Vice President - Ground Operations

    Work from home Full-time role

    PT Hub Supervisor

    Work from home Full-time role

    Senior Compliance Manager - fully remote!

    Work from home Full-time role

    Experienced Remote Data Entry Specialist and Research Panelist – Flexible Work Arrangements with blithequark

    Work from home Full-time role

    Researcher Intern

    Work from home Full-time role

    Remote Part-Time Insurance Claims Customer Service Representative – Flexible Hours, Data Entry & Phone Support Specialist

    Work from home Full-time role

    Commercial Insurance Specialist

    Work from home Full-time role

    Corporate Communications Intern (Wayne, NJ, US)

    Work from home Full-time role

    [Remote] Account Executive, Primary

    Work from home Full-time role

    Social Media and Customer Service Associate ( Tesla Remote Jobs)

    Work from home Full-time role

    Optometrist - Brooklyn

    Work from home Full-time role

    Require Provosts Distinguished Faculty Fellow and Assistant Professor of Race, Science, and Technology in Washington DC

    Work from home Full-time role