Tier-3 WordPress Technical Support & Developer
Company Overview
LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position Overview
We are seeking a
Tier-3 WordPress Technical Support & Developer with strong WordPress development skills to join a growing WordPress plugin company. This role is a hybrid of advanced technical support and development - ideal for someone who can both solve complex customer issues and contribute directly to the product through bug fixes, improvements, and documentation. You will work closely with the founder, support team, and QA to ensure customers receive high-quality technical support while also helping to maintain and improve the plugins. Key Responsibilities