Nurse Patient Support Specialist
This is a remote position.
Job Highlights Contract: Independent Contractor Schedule: Monday to Friday, Flexible within Glasgow, UK business hours, 5 days over 7 (incl. some weekends), 40 hours per week We are seeking apatient-focused Nurse to join our multidisciplinary team working with our Glasgow dispensing hub. You’ll play a key role in supporting patients with their treatment journeys, primarily via phone, ensuring they feel informed, reassured, and cared for at every stage. What you’ll do- Handle inbound/outbound calls to support patients with medication orders and treatment queries.
- Provide clear, non-clinical guidance on timelines, prescriptions, and order processes.
- Escalate cases requiring clinical input to the pharmacist or prescriber team.
- Keep accurate patient records, maintaining confidentiality and GDPR compliance.
- Collaborate with pharmacy, clinical, and operations teams to deliver excellent patient care.
- Address patient concerns about their weight care journey during the switch
- Support patients with questions about the medication transition process
- Full-time position (40 hours per week)
- Phone-based patient support role
- Urgent start date required by September 1st
- Potential for high volume
- Supporting patients through medication price-driven transitions
- Part of free patient support service offering
Requirements
- Qualified nurse.
- Strongcommunication skills – professional, empathetic, and confident on the phone.
- Goodlistening and problem-solving abilities with a patient-first approach.
- Reliable, well-organised, anddetail-oriented with accurate record-keeping.
- Comfortable with digital systems, multitasking across platforms, and high-volume calls.
- Ateam player passionate about delivering great patient experiences.
Benefits
Independent Contractor Perks:- Permanent work from home
- Immediate hiring
- Steady freelance job
Originally posted on Himalayas
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