Digital Customer Success Consultant

Nacre Capital is a global venture builder, actively seeking a talented and dedicated Digital Customer Success Consultant with a strong business orientation, analytical background, and experience in startups. As a Digital Customer Success Consultant at Nacre, you will play a crucial role in our dynamic and rapidly growing company, focusing on conducting sales activities.

Responsibilities:

• Conduct relegated sales tasks (such as cold calling, email campaigns) in various portfolio companies from industries, such as digital health, medical devices, agritech, aquaculture, and more.
• Work independently with minimal direction to conduct sales tasks for the portfolio.
• Collaborate effectively within a cross-functional team of serial entrepreneurs, seasoned executives, and expert investors to refine business strategies and drive successful outcomes.
• Prioritize tasks effectively and meet changing deadlines to ensure the timely completion of high-quality deliverables.
• Contribute to the enhancement of Nacre's CRM and database, ensuring accurate and up-to-date information.
• Serve as a point of contact between executives and external clients, facilitating smooth communication and relationship management

Requirements

• Proficient in English, both written and verbal communication (MUST).
• Ability to work at US ET timezone. (Experience with work during US ET is an advantage).
• Proven 2-3 years experience in sales/customer success is a MUST
• Strong business acumen and a creative mindset with the ability to think outside the box.
• Bachelor's degree in Business Administration, or a related field.
• Proficient in Microsoft Outlook, Excel, Docs, Adobe, PowerPoint, and G Suite.
• Ability to work effectively on an international team, across different time zones and cultural backgrounds.
• Self-motivated and able to work independently while also functioning as a valuable team player.
• Strong problem-solving skills and the ability to prioritize tasks effectively.
• Proactive and a self-starter.

Benefits

• Competitive Salary and Reward: USD salary based on skills and expertise brought to the role and sales success-based rewards.
• Professional Development: Working at Nacre Capital offers the opportunity to work in a dynamic and rapidly growing company, providing ample room for professional growth and development. The role involves conducting research, driving impactful insights, and collaborating with seasoned executives and expert investors, which can enhance one's skills and knowledge significantly.
• Exposure to Diverse Industries: The role offers exposure to various industries such as digital health, medical devices, agritech, and aquaculture. This exposure can provide a broad range of insights and experience in diverse sectors, contributing to a well-rounded professional background.
• Remote Work Opportunity: The job description mentions the possibility of working remotely, which can provide a flexible work environment and the opportunity to work from anywhere. This flexibility can lead to a better work-life balance and increased productivity for individuals who value remote work arrangements.
• A Great Culture: Join a supportive and collaborative team where your contributions are valued and celebrated. We believe in fostering a positive and inclusive work environment.

Originally posted on Himalayas