Job Title: Director of Content Production - Lead Creative Excellence at American Express

Job Description:

Join American Express as a Director of Content Production and lead the way in creating exceptional customer experiences through innovative content production. As a key member of our in-house creative agency, OnBrand, you will oversee the day-to-day operations of our Maker Studio, guiding a team of producers, editors, motion and 3D animators, and videographers to deliver high-quality creative assets that meet the highest standards of creative excellence.

In this role, you will push creative and technological limits to deliver seamless customer experiences across channels and end-to-end experiences in digital and beyond. You will contribute to positioning OnBrand as a thought leader in the content production space by actively participating with marketing partners and the creative department upstream in the process.

Responsibilities

• Lead creative production across photo and video content creation, managing and overseeing the day-to-day operations of our Maker Studio
• Ensure production work is in line with the creative brief and meeting client objectives
• Support and oversee the estimation of costs and turnaround times for creative concepts, working within the limitations of the overall project budget and deadlines
• Research and secure production resources, preparing production briefs and ensuring requirements are communicated to production houses and other approved vendors
• Develop and mentor all talent levels, contributing to the creation of budgets and timelines, and overseeing production schedules, costs, and scope

Minimum Qualifications

• 12 years of experience in production at an agency, production company, or similar environment
• 5 years of experience leading teams of producers and content creators
• Strong relationships with a large roster of trusted production vendors, contacts, and studios
• Ability to assess production needs and maintain composure in stressful situations
• Exceptional initiative and follow-through skills, with strong written and verbal communication, interpersonal, and leadership skills

What We Offer

• Competitive salary range: $130,000.00 to $205,000.00 annually, bonus, and equity (if applicable)
• Comprehensive benefits, including medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Apply Now and join our team of talented professionals who are passionate about creating exceptional customer experiences.