Sales Development Representative

Join Heard as a Sales Development Representative (SDR) and help us connect mental health professionals with resources to grow their practices! If you thrive in a high-energy, mission-driven environment and love meaningful outreach work, we want to meet you.

• Conduct high-volume outreach (calls, texts, emails) to prospective customers, with a focus on therapists and wellness professionals.
• Qualify inbound and outbound leads, gather information, and uncover fit for Heard’s platform.
• Book and confirm consultation meetings, making sure prospects have all they need to get value from a consult.
• Maintain up-to-date records in HubSpot CRM and ensure a clean sales pipeline.
• Proactively follow up with prospects within tight timelines (first outreach within 1–2 hours of lead receipt).
• Partner closely with Account Executives and other team members to hand off qualified leads and ensure a seamless experience.
• Consistently achieve or beat activity and booking targets, and help the team hit monthly and quarterly goals.
• Bring insights and ideas to the team—your voice matters!

• About 90+ high-quality touches daily (calls, texts, emails).
• Consistently high consult booking and show rates.
• Accurate, detailed lead qualification and data entry.
• Willingness to try new approaches and embrace feedback.

• Have 1+ year experience as a BDR, SDR, or in a similar outbound/sales role (healthtech or SaaS preferred, but not required).
• Thrive on high energy, targets, and making a real difference.
• Are proactive, organized, and resourceful—you’re the one your team can depend on.
• Communicate well in writing, on the phone, and across teams.
• Learn new systems quickly (we use HubSpot, SalesMsg, and other modern tools).

• Opportunity to make a real impact in the mental health field.
• Supportive team environment that values learning and growth.
• Clear targets and transparent compensation tied to your impact.
• Career growth opportunities as we expand.

• Base: $30,000
• OTE - $60,000
• Commission: 50/50

Heard is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!