See all roles

Implementation Project Manager

Work from home Full-time role Hiring

About Narmi:

Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

About the Implementation Team:

Narmi’s Implementation Team supports our customers with a best-in-class onboarding experience to the Narmi platform including, but not limited to, end-to-end project management & training on platform usage. We are seeking a dynamic and motivated Project Manager to join our team and play a crucial role in our continued success.

What you'll do

  • See Narmi projects to completion on time, within scope and with high customer satisfaction scores
  • Develop and create project plans to help manage key deliverables, reporting on issues, project risks and project status
  • Act as a subject matter expert for the products that are being implemented
  • Coordinate cross-functional, cross-departmental and cross-company teams that are responsible for all aspects of a project, and lead execution from initiation to closure
  • Participate in verification testing of client workflows with the customer
  • Provide hands-on training to customers for installation and operation of Narmi products
  • Understand financial institution staff and end user needs and offer best-in-class guidance and support to maximize their user experience and platform features and benefits
  • Contribute to building processes and iterative documentation related to implementations
  • Ability to travel onsite for go-live support as needed
  • What you'll bring

  • 3+ years SaaS-based technology company in project management working on complex implementations; fintech experience preferred
  • Experience managing customer expectations, delivering customer-ready communications and conducting meetings or presentations
  • Experience installing online and mobile banking products and integrating into different core providers & third-party vendors is preferred
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to maintain consistent thoroughness and accuracy when tackling tasks
  • Demonstrated excellent written and verbal communications skills
  • Strong interpersonal skills
  • B.A. or B.S. degree
  • PMP Certification is preferred
  • Additional Information

    The expected annual base salary for this role is $110,000 - $130,000. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.

    We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

    Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].

    Apply to this Job

    You might like

    Manager Quality Automation - BOT

    Work from home Full-time role

    Adobe AEM Solutions Manager, Presales

    Work from home Full-time role

    SF Developer

    Work from home Full-time role

    Manager, Accounts Payable

    Work from home Full-time role

    Senior Software Engineer – Real-Time Data Applications

    Work from home Full-time role

    CST Operations - Senior Associate/ Associate - Paytm Travel CST (Flights)

    Work from home Full-time role

    Backend Engineer-SSE

    Work from home Full-time role

    State Head - EDC - Bangalore

    Work from home Full-time role

    State Head - Chandigarh

    Work from home Full-time role

    Maintenance Technician - Jacksonville

    Work from home Full-time role

    Financial Advisor with Athletic Background

    Work from home Full-time role

    Experienced English Speaking Customer Support Representative for E-commerce Custom Product Business - Contract to Hire Opportunity at arenaflex

    Work from home Full-time role

    Senior Health Services Data Analyst

    Work from home Full-time role

    Collections Representative - National Remote

    Work from home Full-time role

    Senior Executive Search Consultant

    Work from home Full-time role

    Experienced Entry-Level Data Entry Clerk – Remote Opportunity with arenaflex

    Work from home Full-time role

    Cost Certification Accountant - Remote

    Work from home Full-time role

    Part-Time Faculty - Information & Library Science Program - REMOTE

    Work from home Full-time role

    Medical Coder - IMMEDIATE OPENING - Remote Position (UT, SC, AZ, TX, KY, WY, ID, GA, AR) - Full-Time

    Work from home Full-time role

    Disney Reservation Center Sales Agent - Part Time

    Work from home Full-time role