Vacation Rental Manager (Remote)

We are seeking a highly motivated and experienced home manager to oversee the daily operations and management of our short-term vacation rental portfolio. The ideal candidate will be responsible for maintaining and enhancing the value of our properties while ensuring a positive guest experience.

Requirements: Current primary residence in South America, Central America, or Mexico . The role will be 5 days a week, including the at least one weekend day. Work hours are TBA.

Guest Relations

• Handle guest inquiries, complaints, and requests related to the home

• Coordinate with the concierge team on resolutions

Property Maintenance

• Coordinate and oversee property maintenance and repairs

• Schedule preventative maintenance across houses

• Schedule routine inspections and address any issues promptly

• Manage relationships with contractors and service providers

Financial Management

• Prepare and manage property budgets

• Handle financial reporting and maintain accurate records

Legal Compliance

• Stay updated on laws and regulations

• Ensure the property complies with all relevant codes and regulations

Risk Management

• Assess and mitigate risks related to property operations

• Implement safety and security measures

• Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator) are ideal.

• At least 5 years of previous experience in property management 

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Proficient in property management software

• Excellent problem-solving skills; have the ability to address and resolve issues promptly and effectively

• Quick decision-making skills

• Bonus: Has experience managing homes in the US

• This is a full-time contractor position that pays $20k annually.