Product Manager, Enterprise

About the Team

The ChatGPT for Work team brings OpenAI’s most capable technology to the world’s largest, most ambitious companies. We empower enterprise customers to use and access state-of-the-art AI models in a safe, secure, and compliant manner – allowing them to do things they’ve never been able to do before.

About the Role

We are seeking an experienced Product Manager to bring our ChatGPT Enterprise product to the next level. The ideal candidate has experience building products for the enterprise and is passionate about working with strategic customers and our Go-to-Market (GTM) team. This role requires close collaboration with our engineering, design, partnerships, research, and GTM teams. 

This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees..

In this role, you will

• Define and execute a product strategy to unlock growth across the world’s largest organizations

• Conduct customer discovery sessions to gather insights, validate hypotheses, and translate feedback into detailed product requirements, user stories, and technical specifications

• Partner with research, design, engineering to integrate cutting-edge AI into a scalable, secure enterprise product

• Collaborate with marketing, compliance, security, legal and GTM teams to bring features to market in a timely and cohesive manner

• Leverage quantitative data to inform prioritization, guide roadmap decisions, and measure product success

You might thrive in this role if you

• Have 10+ years of product management experience in B2B SaaS, with a focus on identity, security, or compliance products 

• Obtained a bachelor's degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.

• Demonstrate strong technical acumen across enterprise security, compliance, and access control domains, with experience in encryption, role-based permissions, and supporting relevant industry frameworks. 

• Have proven experience working in a technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones.

• Hands on experience building UX for Enterprise customer features 

• Showcase strong leadership, organizational, and execution skills, along with proven communication abilities

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.