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Product Management - Director - PG

Work from home Full-time role Hiring

About Paytm Group:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role

As a Product Manager for

Card Acquiring, you will be responsible for building and scaling card-based payment products for our vast network of offline and online merchants. You will work closely with banks, networks (Visa, Mastercard, Rupay, American Express), and internal teams to deliver high-performance card processing solutions. You will be the voice of the merchant and the architect of high-SR, low-latency, and regulation-compliant card payment infrastructure.

Key Responsibilities:-

Own the end-to-end lifecycle of card acquiring products – from strategy and roadmap to execution and post-launch performance.

Define product features and enhancements focused on card payment acceptance across POS, online, and in-app channels.

Integrate and manage partnerships with issuer and acquirer banks, card networks, and processors.

Monitor and drive improvements in key metrics such as transaction success rate (SR), latency, authorization rates, fraud, and chargebacks.

Lead initiatives related to card tokenization, contactless/NFC enablement, recurring payments (SI on cards), and international acceptance.

Collaborate with engineering, design, risk, legal, and compliance to ensure scalable and compliant rollout of features.

Track RBI regulations, network advisories, and ensure product readiness and compliance.

Work with sales and operations teams to enable adoption and resolution of merchant issues.

What You’ll Need

4–8 years of product management experience, with at least 2 years in card payments, acquiring, or processing.

Strong understanding of card acquiring infrastructure, transaction lifecycle, settlement, MDR, and risk/fraud handling.

Experience in working with card networks (Visa, Mastercard, Rupay), acquiring banks, or payment processors.

Data-driven decision-making with hands-on experience in SQL, Excel, or dashboarding tools.

Excellent stakeholder management, cross-functional collaboration, and problem-solving skills.

Familiarity with RBI and PCI-DSS compliance standards is a plus.

Why Join Us

Be a key player in shaping the card payments experience for millions of Indian merchants.

Solve for scale: Handle transaction volumes at one of the largest payment processors in India.

Work with some of the most talented teams across product, engineering, and design.

Join a fast-paced, impact-driven environment with a focus on innovation, ownership, and excellence.

Compensation

:

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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