Clinical Program Director

At Guaranteed Health we are on a mission to change the death and dying experience and are incredibly passionate about improving end-of-life care. We partner with health plans, providers, and other risk-bearing entities to improve outcomes for their highest acuity patients by deploying a value-based and tech-forward care navigation service. We are looking for people to join us on our mission, who are similarly obsessed with patient experience and delivering excellence in care

As our Clinical Program Director, you won’t just oversee operations, you’ll shape the delivery of care across all clinical programs including palliative care, Enhanced Care Management (ECM), advanced care navigation, and hospice care.

This role is designed for a strategic and visionary clinical leader who can scale high-impact care models across diverse populations and care settings. If you thrive at the intersection of innovation, systems-building, and purpose-driven leadership, we want to hear from you.

• Lead and align clinical delivery across palliative, ECM, care navigation, and hospice services.

• Develop and execute unified care delivery models that integrate clinical best practices with scalable, tech-enabled workflows.

• Build forward-looking clinical strategies that drive quality, efficiency, and impact across all service lines.

• Recruit, coach, and retain a high-performing interdisciplinary clinical team across multiple lines of service.

• Foster a mission aligned culture that inspires the team to love working here

• Roll out dynamic training and upskilling programs

• Ensure compliance with all regulatory requirements, including CMS, Title 22, DHCS, and ACHC accreditation standards.

• Identify and mitigate clinical risks across populations with complex and high-acuity needs alongside our compliance consultant.

• Partner with product and operations teams to ensure proper use by the clinical team.

• A licensed RN in California (required), with 10+ years of case management experience

• 5+ years of leadership experience in hospice, palliative, or population health/complex care.

• A cross-functional collaborator who translates between clinical, operational, and product teams with ease.

• A builder and visionary who thrives in fast-paced, mission-driven environments and values inclusivity, impact, and innovation.

• Experience launching or scaling Enhanced Care Management (ECM) or complex care navigation programs in California.

• Familiarity with CalAIM initiatives and whole-person care models.

• Experience with value-based care programs or alternative payment models.

Guaranteed is a proud Equal Opportunity Employer. We recruit, train, and compensate our team members based on their qualifications. We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics. Check us out on socials!

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