Clinical Services Coordinator

Marvin is on a mission to end healthcare worker burnout- once and for all. We’ve partnered with multiple  leading hospitals across the country, including Cedars-Sinai and UCLA in Los Angeles, Jefferson Health in Philadelphia, and the Harvard Department of Psychiatry, just to mention a few. Together, we’re delivering a first-of-its-kind mental health platform designed specifically for physicians, nurses, and frontline staff.

We're looking for a driven and compassionate Clinical Services Coordinator to join our growing team. In this pivotal role, you'll help shape Marvin’s clinical protocols and support systems from the ground up - bringing both structure and innovation to how we care for the people who care for everyone else.

This is a W2 full-time, salaried position with a competitive benefits package, stock options and generous paid time off.

This position is remote with in-person team meetings so you must be based within a 90 minute commutable distance to our office in Los Angeles or NYC.

Key Responsibilities

• Foster a supportive and engaged clinical culture through initiatives such as a buddy system for new hires and ongoing team-building efforts.

• Serve as a backup Psych Assistant for Marvin’s medication management program. Coordinate medical record requests in compliance with relevant regulations and protocols.

• Support quality assurance efforts by assisting with routine chart audits. Monitor and follow up on missing progress notes to ensure compliance and continuity of care..

• Manage the off-boarding process for contracted therapists who resign, ensuring a smooth transition. Assist with caseload clean-up, including chart closures and outreach to therapists regarding inactive clients.

• Co-develop and deliver workshops in partnership with team members to support clinical growth and best practices.

• Conduct clinical interviews as part of the hiring or case evaluation process.

• Take on additional responsibilities as delegated by the clinical leadership team.

Preferred qualifications

• Masters level licensure as a LMFT, LCSW, LMHC/LPC in any state, that is in good standing with the board

• This position is remote with in-person team meetings so you must be based within a 90 minute commutable distance to our office in Los Angeles or NYC

• At least 5 years of licensed clinical experience

• Excellent verbal and written communication skills

• Excellent technology skills with experience with Google workplace (Gmail, Google Sheets, Google Docs) and electronic health record (EHR) systems

• Proven problem solving and analytical skills

• Ability to handle ambiguity and to multitask 

• Ability to improvise, work efficiently, and respond quickly to changes and a dynamic workflow 

• Willingness to support multiple departments as it relates to clinical issues 

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We're excited to meet you! Please apply today!