Spanish Bilingual Intake Specialist ZR_24641_JOB
This is a remote position.
Schedule: 40 hours per week, Monday to Friday 8am to 5pm Boca Raton, FL time with a 1-hr unpaid lunch break Client Timezone: Florida Time l Eastern Daylight Timezone Responsibilities: -Greet and welcome leads in a professional and friendly manner. -Answer, screen, and forward incoming phone calls promptly and courteously. -Take and relay messages accurately, ensuring timely delivery to the appropriate individuals. -Assist clients with inquiries, providing information about the firm’s services/fees. -Manage our social media inquiries (Facebook, TikTok, Instagram, and YouTube). -Maintain and update client records and database (spreadsheets). -Check and add subscribers in ConvertKit and tag them accordingly. -Conduct Initial Evaluation and book appointment for the potential clients. -Attend weekly meetingRequirements
Excellent written and verbal communication skills. Should be speaking Spanish and English Strong organizational and time management abilities. Attention to detail and ability to multitask. Familiarity with legal processes and client care is a plus. Ability to work independently and assertively handle client interactions. Prior experience in administrative or customer service roles is preferred. Comfortable referring to FAQs and company processes for accurate information. Must have immigration law experience and have used Mycase tool.Benefits
Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_24641_JOBOriginally posted on Himalayas
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