[Remote-Position] Pharmacy Customer Service Representative
Key Job Details:
- Start Date: Immediate openings available
- Company: Workwarp
- Position: Pharmacy Customer Service Representative Weekend Remote
- Location: Remote
- Compensation: a competitive salary
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About the position Carlisle Medical is seeking a Pharmacy Customer Service Representative to join their team in Mobile, AL. This full-time remote position focuses on managing the prescription needs of injured workers, ensuring efficient and accurate service. The role involves working alternating weekends on a 4-day, 10-hour schedule, providing an opportunity to work from home during weekend shifts. Responsibilities  Prepares, inputs and supports claimant profiles in pharmacy network. ,  Assists pharmacies in adjudication of claimant medications. ,  Coordinates and liaises with client adjusters, pharmacies, and claimants to ensure accurate assignment of medication benefits. ,  Supports client needs regarding requirements for claimant medications with reporting and data. ,  Manages and updates client and claimant information in multiple systems. ,  Answers questions from claimants, adjusters, and pharmacies regarding medications. ,  Adjusts to changing processes and needs of various clients. ,  Performs other duties as assigned. Requirements  3 years related customer service or telephonic experience and/or training preferred or equivalent combination of education and experience. ,  Proficient in the use of computers and multiple software systems. ,  Experienced in Microsoft Office. ,  Strong communication skills, including active listening and the ability to ask relevant questions. ,  Excellent written grammatical skills and understanding of proper telephone etiquette. Nice-to-haves  Experience in workers' compensation law. ,  Editing skills. Benefits  Health insurance ,  Dental insurance ,  401(k) ,  Paid time off Apply Job!Â
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