Join Today: Call Center Representative/Customer Service
Key Job Details:
- Compensation: a competitive salary
- Location: Remote
- Position: Call Center Representative/customer Service
- Company: Workwarp
- Start Date: Immediate openings available
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Job Summary As a Call Center Representative in our Printer Repair Service, you will be the first point of contact for customers, assisting them with inquiries related to printer issues, repair requests, and general service information. You will be responsible for delivering excellent customer service, troubleshooting basic problems, and ensuring customer satisfaction throughout the repair... process. Responsibilities Answer inbound calls from customers regarding printer malfunctions, service requests, and repair status. Process service requests, schedule repairs, and coordinate with field technicians. Maintain customer records by updating details and documenting conversations. Follow-up with customers to confirm repairs, resolve outstanding issues, and ensure satisfaction. Ensure compliance with company policies and procedures while handling sensitive customer information. Qualifications High school diploma or equivalent required. Basic computer skills. Excellent verbal communication skills and a friendly, professional demeanor. Strong problem-solving skills and the ability to handle stressful situations calmly. Ability to multitask and manage time effectively in a fast-paced environment. Job Types: Full-time, Part-time Pay: $21.62 - $25.56 per hour Expected hours: 20 per week Benefits:  401(k)  401(k) matching  Dental insurance  Flexible schedule  Health insurance  On-the-job training  Paid time off  Parental leave  Professional development assistance  Referral program  Vision insurance Shift:  Day shift  Evening shift  Morning shift Work Location: Remote Apply Job!Â
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