Apply Now: Remote Customer Service Representative/Dispatcher
Core Information:
- Position: Remote Customer Service Representative/dispatcher
- Start Date: Immediate openings available
- Company: Workwarp
- Location: Remote
- Compensation: a competitive salary
Â
Â
We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. Job Role SSI's Customer Service Representatives/Dispatcher will be handling inbound phone calls for scheduling service and maintenance for our Residential Department as well as other daily duties which include, maintaining our customer database, making daily outbound phone calls, routing technician based on location, and maintaining a positive team atmosphere with all members of the dispatch team. Positions Schedule:  Wednesday: In the Chantilly office 8AM-5PM (one hour lunch break)  Monday-Friday: Remote work from home 8-5PM (one hour lunch break) (not on Wednesday) Qualifications  Previous call center experience - 1 year  Must be able to type ~70 wpm  Ability to handle high call volume  Ability to work independently as well as within the dispatch team  Be familiar with main cities and locations in Northern Virginia  Must be able to accurately document information into our customer data base (Service Titan) Remote Work Qualifications: SSI will provide a laptop and cell phone but candidates must provide:  High Speed internet  Quiet Workspace with minimal background noise Benefits/Culture  Medical, Dental, Vision, STD, LTD & Life Insurance  401k retirement with match  7 Paid Holiday s per year  Paid Vacation & Personal Days  Continued education with periodic classes Apply Job!Â
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply To This Job