Apply Now: Customer Service Representative - Behavioral Health
Key Job Details:
- Start Date: Immediate openings available
- Company: Workwarp
- Position: Customer Service Representative - Behavioral Health- Remote
- Location: Remote
- Compensation: a competitive salary
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Overview The Behavioral Health Customer Service Representative provides advocate care to assist members with their health needs, ensuring they understand their benefits and claims. In Short  Remote position, Monday-Friday 10:00AM-6:30PM EST  Engage with members to understand their health needs  Review member claim history for accuracy  Explain member rights and responsibilities  Build trusting relationships with members  Perform financial data maintenance  1-3 years of customer service experience required  Behavioral health experience preferred  High School Diploma or GED required  Eligible for bonuses and benefits Requirements  1-3 years of Customer Service experience  Experience in a Call Center atmosphere  Preferred: Previous Behavioral Health experience  Preferred: Medical or Insurance background  Education: High School Diploma or GED required; Associates degree preferred Benefits  Full range of medical, dental, and vision benefits  401(k) retirement savings plan  Employee Stock Purchase Plan  Fully-paid term life insurance  Short-term and long-term disability benefits  Paid Time Off (PTO) and paid holidays  Well-being programs and education assistance  Discount programs with participating partners  Free development courses  CVS store discount Apply Job!Â
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