Intake Reimbursement Specialist - Remote
Job Description:Job OverviewOur team is growing and we are seeking the perfect team members to join us in making an impact in the Pharmacy world.Job Info: Fully Remote, 1.0 FTE (80 hrs/2 weeks) Monday-Friday; mostly day shift but must have flexibility to help clients across different timezones.The Intake Reimbursement Specialist uses strong customer service skills and knowledge of authorization and reimbursement practices to ensure patients fast, easy and appropriate access to pharmacy services. This role will provide services for management of Fairview Homes Infusion as well as external customers. This includes consulting and training services for external consulting engagements.This role accepts and processes referrals, identifies payer sources, verifies benefit information and acquires initial authorization as needed to begin patient service or to determine denial of patient service. This position also follows up on pending unresolved coverage issues and claim denials and documents and communicates to appropriate providers and internal department’s accurate authorization information on current or potential patients.This role will provide services for management of Fairview Homes Infusion as well as external customers. This includes consulting and training services for external consulting engagements.Using strong knowledge of insurance, pharmacy practice, revenue cycle and in accordance with department Standard Operating Procedures (SOPs) and any regulatory or compliance requirements:
- Perform verification of insurance benefits, analysis and identify any potential coverage issues
- Assure fast, easy access to pharmacy services while documenting accurate referral and reimbursement (payer) information, coordinating the intake and benefit authorization process
- Assist in resolving problems with payers and provide information and expertise to other departments.
- Partner with potential international and self-pay patients on any financial or service needs related to their care as assigned.