Customer Service Representative
Job title: Customer Service Representative in Center Line, MI at Binson's Medical Equipment & Supplies
Company: Binson's Medical Equipment & Supplies
Job description: As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!WHAT WE'RE LOOKING FOR:
- High School Diploma or Equivalent
- 3 years experience in medical setting, preferably in an administrative role
- Call center experience preferred
- Interpersonal and customer service skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls
- Experience working with computers and data entry
- DME experience preferred
- Answer incoming phone calls from patients
- Accurately enter new patient information into company computer system including name, address, diagnosis, physician, product needs, and insurance
- Obtain written order from physician, verify insurance and generate orders
- Ensure the patient and referral sources are kept up to date on order status
- Daily processing of purchase order exception reports
- 26834 Lawrence Ave. Center Line, MI 48015
- Monday-Friday 8:30 AM - 5:00 PM
- Must train on-site at our Center Line Headquarters
- Must be able to work a hybrid schedule of minimum 3 days in office
- Competitive wages and benefits
- Health, Dental, Vision and Life Insurance
- Paid Holidays/Floating Holiday
- Paid Vacation
- 401k Retirement Savings
- Growth & Advancement Opportunity
- Paid training