Healthcare Customer Service Representative
Are you looking for a rewarding career in healthcare? Networks Connect Professional Staffing is hiring Healthcare Customer Service Representatives to join a leading healthcare system in Indianapolis! This team plays a vital role in providing outstanding patient care, scheduling appointments, and assisting with financial clearance. PLEASE NOTE: This role requires 4-6 weeks of on-site training in Indianapolis, IN. After the completion of training, the role is 100% remote. What You’ll Do: · Answer inbound calls from patients regarding appointment scheduling, prescription refills, and general inquiries · Schedule patient appointments accurately across various clinics and specialties · Provide insurance verification and prior authorization support for procedures and surgeries · Educate patients on financial options, including self-pay, billing, and payment plans · Meet department quality and productivity metrics while delivering exceptional service What We’re Looking For: · High School Diploma or equivalent (Required) · 1-Year of Inbound Call Center Experience (Required) · Strong communication and problem-solving skills · Ability to multitask and work with attention to detail Why Join Us?
- Gain valuable experience and training to enhance your career in healthcare.
- Be part of a supportive and dynamic team environment.
- Enjoy opportunities for career growth within a large healthcare network.
Job Types: Full-time, Contract Pay: $16.00 per hour Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- This position offers a pay rate of $16 per hour. Are you comfortable with this pay rate?
Experience:
- Inbound Call Center: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Indianapolis, IN 46219 (Required)
Ability to Relocate:
- Indianapolis, IN 46219: Relocate before starting work (Required)
Work Location: In person Apply Job!