Ticket/Gate Agent (Seasonal) - PBI
About the position As a Ticket/Gate Agent at Delta Air Lines, you will play a vital role in ensuring that cargo is transported safely and on time. This entry-level seasonal position involves greeting customers, assisting with ticketing and baggage check-in, and ensuring a smooth travel experience. You will be responsible for various tasks including managing the check-in and boarding processes, handling baggage, and providing assistance to passengers, including unaccompanied minors and those with disabilities.
Responsibilities
- Owning the check-in process and boarding process.
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- Making gate announcements and ensuring customers have accurate travel documentation.
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- Tagging and lifting baggage from scales to conveyor belts, with some bags weighing up to 70 pounds.
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- Operating loading bridges and managing aircraft doors.
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- Escorting unaccompanied minors and disabled passengers throughout the airport.
Requirements
- High school diploma, GED, or high school equivalency.
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- At least 18 years of age and authorized to work in the United States.
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- Proficiency in English with strong verbal and written communication skills.
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- Basic digital literacy and ability to pass a physical ability test (PAT).
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- Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.
Nice-to-haves
Benefits
- Adoption assistance
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- Dental insurance
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- Disability insurance
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- Employee assistance program
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- Health insurance
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- Life insurance
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- Paid holidays
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