Chat Support Specialist - Remote Night shift
Requirements:
- Bachelor's degree or equivalent amount of work experience
- 1+ years of work experience in a fast-paced customer service role in technology, hospitality or grocery & convenience
- Highly-motivated individual that can work independently
- Natural problem solver, willing to triage problems that may not have a pre-defined solution
- You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
- You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash's brand voice and tone
- You are above average in technological fluency - and are especially comfortable with Google Sheets Bonus points
- Familiarity with G-Suite, Slack Previous experience in grocery & convenienceion: Handles incoming calls (orders, inquiries, complaints, etc.); places outbound calls (regarding account status, complains, account collection, etc.) and directs calls for further problem resolution, if necessary.
Job Type: Contract Pay: $20.69 per hour Shift:
- Night shift
- Overnight shift
Work Location: Remote Apply Job!