Customer Service Representative- Admin

https://www.linkedin.com/company/mindfriend/

https://mindfriend.com/

We are seeking a highly organized and detail-oriented Remote Email & Communications Coordinator to manage our email communications, organize our Google Workspace, and facilitate seamless communication between our in-house teams. You will be the central hub for email correspondence, ensuring efficient information flow and maintaining a well-organized digital workspace.

Requirements

• Email Management:
• Monitor and manage incoming and outgoing emails, prioritizing and responding promptly.
• Draft and send professional and clear emails to clients, partners, and internal teams.
• Organize and maintain email folders and labels within Google Workspace for efficient retrieval.
• Implement email filtering and automation rules to streamline workflow.
• Google Workspace Organization:
• Maintain and organize files and folders within Google Drive, ensuring easy access for team members.
• Manage shared calendars and documents, ensuring accuracy and up-to-date information.
• Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration.
• Internal Communication:
• Facilitate communication between in-house teams via email and other online communication tools.
• Ensure clear and consistent communication of information and updates.
• Relay information from external emails to the necessary internal teams.
• Administrative Support:
• Assist with scheduling appointments and meetings.
• Maintain accurate records and documentation.
• Support other administrative tasks as needed.

Qualifications

• Proven experience in email management and administrative support.
• Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills
• Ability to prioritize tasks and meet deadlines.  
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.  
• Reliable internet connection, and appropriate remote working environment.

Benefits

Fully remote work environment.

Flexible schedule.

Opportunities for professional development.

Collaborative and supportive team.

Website

Professional Psychology Provided by Certified Specialists ✨

Mind Friend is a conglomerate psychological well-being platform, backed by professional psychology, that is on a mission to connect psychologists to people, acknowledge and combat the growth of misinformation, continue to raise awareness and create safe mental spaces for people to talk honestly and openly about their mental challenges and adversities.

Through our films, documentaries, and other content rooted in psychological research, our mission is to shine a light on the significance of mental well-being. We strive to counteract misinformation and work towards destigmatising mental health issues.