Scheduling Specialist

Job Summary RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working from 10am-6:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling • Answers phones and handles calls in a professional and timely manner • Maintains positive interactions at all times with patients, referring offices and staff • Schedules patient examinations according to existing company policy • Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately • Ensures all patient data is entered into information systems completely and accurately • Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment • Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction • Maintains an up-to-date and accurate database on all current and potential referring physicians • Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices • Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) • Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance • Pre-certifies all exams with patient's insurance company as required • Verifies insurance for same day add-ons • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned Apply Job!