Production Support
Administer the Messaging and Collaboration user accounts in the enterprise by effecting user name changes and moves, maintaining group lists, and disabling mailboxes (must adhere to regulatory requirements when needed). Consult with application developers on issues related to the impact of applications. Coordinate with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation). Provide technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization. Protect the overall security of the messaging environment through the administration of access control lists, security measures and certification of external organizations. Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply Job!