Front Office Associate

Job Summary RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position working 40 hours per week, 1:30pm-10:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration ? Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays ? Answers phones and handles calls in an efficient and friendly manner ? Fields calls appropriately for center associates ? Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information ? Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up ? Orders office supplies as needed ? Maintains supply of patient information sheets ? Pushes imaging via electronic interfaces ? Completes confirmation calls and provides preparation instructions to patient ? Faxes reports, billing information, and medical release forms as requested (20%) Insurance ? Verifies patient's insurance ? Pre-certifies all exams with patient's insurance company ? Obtains insurance authorization ? Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment ? Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling ? Arranges transportation, interpreters, and hotel accommodations for patients when appropriate ? Enters and submits patient exam orders ? Verifies orders match exam schedules ? Schedules referrals and ensures proper authorizations are obtained ? Schedules walk-in patients ? Processes requests for image orders and CDs from referring physicians and patients ? Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned Apply Job!