Barista - PT
What You Do ? Work on the caf? floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed. ? Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach. ? Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs. ? Ensure that the Caf? is welcoming to all customers by having a stocked bake case and neatly displayed merchandise. ? Take pride in the Caf? and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. ? Execute all operational standards correctly, in a timely manner and in accordance with the caf? standards, safety and health codes. ? Protect company assets by adhering to all processes and working efficiently to control waste and shrink. ? Recognize and offer to help both customers and employees with urgency and care. Knowledge & Experience ? Passionate about the products we serve. ? Positive and can-do attitude. ? Enjoy working with people. ? Listen to people and enjoy solving problems. ? Make correct recommendations for handcrafted beverages and food items that satisfy the customer. ? Well-organized, efficient, and able to multi-task. ? Can clearly and respectfully communicate and express oneself. Expected Behaviors ? Treat customers as the first priority at all times. ? Take initiative and consistently grow and expand caf? knowledge. ? Enjoy making recommendations and engaging with others. ? Exhibit and demonstrate initiative. ? Support company goals and initiatives and be a team player. ? Show respect and kindness to fellow employees and customers. ? Accept responsibility and execute all assignments correctly and with care. ? Accept coaching and feedback from others openly. ? Be flexible and adapt to an ever-changing environment. #J-18808-Ljbffr Apply Job!