Team Member (Cashier/Sales Associate/Retail)
About the position The Team Member (Cashier/Sales Associate/Retail) position is a vital role within our organization, responsible for delivering exceptional customer service while supporting various selling initiatives. This role requires a proactive approach to customer interaction, ensuring that each customer feels welcomed and valued. Team Members are expected to greet customers, uncover their needs, recommend suitable products, and effectively ask for the sale. This position is not just about transactions; its about building relationships and providing legendary service that keeps customers coming back. In addition to customer interaction, Team Members will engage in a variety of tasks that are essential to the store's operations. This includes operating the cash register and adhering to cash handling procedures, recovering merchandise, participating in freight processes, and executing merchandising tasks such as completing plan-o-gram procedures. Team Members will also be responsible for assembling merchandise, performing janitorial duties, executing price changes and markdowns, and assisting customers with loading their purchases. Safety is paramount, especially when handling live animals; therefore, Team Members must ensure the well-being of birds and maintain sanitation in poultry holding tanks as required. The role demands flexibility, as Team Members must be able to work varied hours, including nights, weekends, and overtime as needed. Regular attendance is crucial, and the ability to adapt to changing business needs is essential. Team Members may also be required to perform additional duties as assigned by their supervisors, making this a dynamic and engaging position that contributes significantly to the overall success of the store. Responsibilities Greet customers and uncover their needs. , Recommend products and ask for the sale. , Operate cash register/computer following cash handling procedures. , Recover merchandise and participate in mandatory freight processes. , Complete plan-o-gram procedures for merchandising, sets, and resets. , Assemble merchandise and perform janitorial duties. , Execute price changes and markdowns. , Assist customers with loading purchases. , Ensure the safety and well-being of birds and maintain poultry holding tanks. , Complete all documentation associated with job duties. Requirements High School Diploma is preferred. , No prior experience is required. , Ability to read, write, and count accurately. , Strong communication and problem-solving skills. , Basic computer skills. , Strong interpersonal skills and ability to resolve issues ethically. Nice-to-haves Knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
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