Customer Service Specialist 1
Customer Service Specialist 1 Resolve customer complaints through effective communication and service coordination. Location: California, United StatesOregon, United StatesWashington, United StatesJob Tags: Sales About The Role - The Customer Service Specialist 1 will provide efficient and courteous customer service primarily through telephone and personal contact. - Responsibilities include answering customer inquiries regarding collections, rates, billing, and account status. - The role involves addressing customer questions and resolving complaints through various methods, including data entry and payment reconciliation. - The specialist will maintain records, prepare reports, and perform clerical duties as needed. - Participation in training related to customer service processes and safety is required to ensure optimal service delivery. - The ideal candidate will have at least six months of related experience or training in customer service. - A high school diploma or GED is required, with a bachelor's degree preferred. - Proficiency in computer programs, particularly the Microsoft Office suite, is essential for this role. - Strong communication skills, both verbal and written, are necessary to effectively engage with customers and resolve their inquiries. - The candidate should demonstrate a commitment to promoting environmental sustainability and the WASTE ZERO philosophy. Apply Job!