IT Software Asset Manager (Remote) in Raleigh, NC in First Citizens Bank

Job title: IT Software Asset Manager (Remote) Company: First Citizens Bank Job description: Overview: As a Senior Business Analyst within the IT business office, you'll be responsible for the asset management process. Primarily overseeing the software asset management space, you'll be involved in data governance, tracking software end of life, data accuracy, and metrics and reporting. This position is remote, with quarterly travel. Responsibilities: • Operational Support - Provides expert support for business operations by responding to inquiries, identifying issues, and working to continuously improve business practices. Handles escalated matters that arise during daily operations, providing guidance to lower level business analysts and leading workflow. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units. • Identifying Business Objectives - Determines business needs through highly technical analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation. • Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. Develops process enhancements based on reporting. • Data Analysis - Sources, compiles, and interprets data. Performs data analysis on an advanced level, effectively communicating and directing analysis output. Qualifications: Bachelor's Degree and 6 years of experience in Analytics, or modeling, or reporting OR High School Diploma or GED and 10 years of experience in Analytics, or modeling, or reporting Skill(s): Proficient in SAS applications, Microsoft Word, Excel, PowerPoint and Visio, Database management experience • IT Asset management experience, preferably on the software side • ServiceNow for asset management tracking • IT Asset Management Certification Expected salary: Location: Raleigh, NC Apply for the job now! Apply Job!