Inbound Customer Service Agent

Description: • Provide direct support to GE Appliances Owners • Strong focus on sales and service • Responsibilities include product information, registration support, service inquiries, and troubleshooting Requirements: • One-year relevant working experience in a customer service or sales environment • Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues • Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner • Requires a high degree of concentration and attention to detail to manage daily activity • Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization • Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products • Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities • Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once • Ability to effectively work at home Benefits: • Paid on-the-job training and mentoring • Work-from-home opportunities (equipment provided) • No weekend shifts • Paid time off • Medical, dental, vision, and prescription benefits eligibility on day one of employment • 401(k) program with a company match • Short-term and long-term disability • Life insurance • Appliance discount program • Tuition reimbursement • Gym membership reimbursement • Career growth opportunities Apply Job!