Entry Level Remote Customer Service Representative (British Columbia)

Employer Industry: Business Process Outsourcing (BPO) Why Consider This Job Opportunity • Regular reviews and raises based on tenure and performance • Earn monetary incentives and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars • Medical, Dental, and Vision Coverage Options available • Paid Time-Off and paid holidays • Casual dress code and fun, engaging work environment • Opportunity for career advancement within a growing team What To Expect (Job Responsibilities) • Listen to customers, understand their needs, and resolve customer issues • Utilize systems and technology to complete account management tasks • Recognize sales opportunities and apply sales skills to upgrade • Explain and position products and processes with customers • Ensure first call resolution through problem solving and effective call handling What Is Required (Qualifications) • Must be 18 years of age or older • High school diploma or equivalent • Excellent organizational, written, and oral communication skills • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Ability to evaluate, troubleshoot, and follow up on customer issues How To Stand Out (Preferred Qualifications) • Strong team orientation and customer focus • Ability to thrive in a fast-paced environment where change and ambiguity are prevalent • Experience in conflict resolution, problem solving, and negotiation #BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #JobGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Apply Job!