2025 Client Service Assistant (Entry-Level)

We are currently accepting applications for June 2025 start date. The Client Service Assistant (CSA) role is an entry-level opportunity to gain exposure to the insurance industry. You will work alongside and support the activities of our Client Service Associates, Executives, and Producers through performing a range of service and marketing activities while maintaining a well-rounded, current knowledge of insurance products and coverages. A DAY IN THE LIFE: https://youtu.be/PZ-V0W8RH2k WHAT YOU’LL DO (Essential Job Duties) As a Client Service Assistant, you will provide support and assist with the following: • Inquiries relating to general client service from clients and their employees regarding benefit coverages and questions • Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA, etc.) • Cultivation of carrier and client relationships Renewal & Marketing • Marketing efforts and plan implementation for new business and renewals • Preparation and presentation of analysis for renewal and marketing results • Preparation of enrollment materials and presentations • Set up and maintenance of benefit administration systems Administrative • Maintenance of client information in Agency Management System • Eligibility services including employee additions and terminations for select employer groups • Monthly, quarterly and annual reporting • Auditing invoices and eligibility • Other tasks as assigned WHAT YOU BRING TO THE TABLE (Preferred Qualifications) • Attention to detail • Time management and workflow prioritization • Effective oral and written communication • Eagerness to learn • Proactive problem solving WORKING AT SSP Learn more about what we do: https://sspins.com/ We are Selfless, Stewards of our Partnerships. We love to have fun…. https://youtu.be/tgHrOhFDmRI And we’re here to support you! PERKS/BENEFITS • Unlimited PTO • Health Insurance (Medical/Dental/Vision) • Safe Harbor 401K (We contribute 3% regardless of whether you do!) • Dress For Your Day • Flexible Work Schedule • Clear Growth Path • In-House Continuing Education • Team Outings & Events • Community Outreach Apply Job!