Complaint Handling Intake Associate (Remote/Flexible)
Employer Industry: Medical Device Manufacturing Why consider this job opportunity... - Salary up to $34.30 per hour - Opportunity for career advancement and growth within the organization - Flexible work arrangements with 100% remote work options - Supportive and collaborative work environment - Chance to make a positive impact on product quality and customer satisfaction What to Expect (Job Responsibilities): - Analyze and process complaints in a uniform and timely manner to ensure proper complaint coding and accurate assessment - Perform data entry and prepare reports/graphs related to special projects, complaints, and lot qualification - Maintain accurate documentation and files related to special projects, complaints, and lot qualification - Review and analyze lot documentation to identify any anomalies related to reported product failures - Escalate complex complaint issues as per department policies and guidelines What is Required (Qualifications): - Associate degree or equivalent combination of education and experience - Minimum of 1+ year of experience with data management, record keeping, and troubleshooting in the Medical Device field - Effective verbal and technical writing skills - Ability to organize and prioritize tasks effectively - Proficient in PC skills, including word processing, spreadsheets, and databases How to Stand Out (Preferred Qualifications): - Experience in generating and maintaining organized and accurate records - Ability to work effectively in a high-stress, high-energy environment - Quick decision-making skills based on vague or imperfect information - Strong communication skills to engage with multiple levels of an organization #MedicalDevices #RemoteWork #CareerOpportunity #DataManagement #QualityAssurance We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!